FAQs.

Car Matcher is an unbiased online service that helps you find the right car, the first time. Complete our Car Matching Questionnaire which takes less than 10 minutes to complete, and get matched with your top 3 most ideal cars ranked in order and fully explained. If you want to talk it through, you can add an Expert Call to discuss your report and ask any car questions. It’s all about helping you avoid costly mistakes.

AI is never used within our service. Every match is carefully chosen by a real car expert who carefully reviews your questionnaire answers to ensure your matches are perfectly suited to you. No shortcuts, no automation, no AI.

It takes less than 10 minutes. You don’t need to know anything about cars, just answer honestly and we’ll do the rest.

You’ll receive a personalised Car Match Report within 24 hours, highlighting your top 3 car choices (ranked in order of best fit), explained in detail along with links to live listings allowing you to browse those specific cars with complete ease. If you purchased the Expert Call add-on, the link to the booking calendar will be sent to you within the Car Match Report to ensure the call takes place after you receive the Car Match Report.

We don’t sell cars or offer financial advice. But through our Expert Call add-on, we can definitely help you understand finance options and guide you toward trusted services for things like vehicle inspections so you're never left in the dark.

Yes, we're 100% unbiased. We don’t work for dealerships or promote specific brands. Our only goal is to recommend what’s genuinely best for you, based on your answers provided in our questionnaire, not what someone wants to sell. Same budget, different outcome.

Not at all. Whether it’s your first car, your next one, or you just want to avoid buying the wrong car, this service is made for anyone who wants to get it right the first time.

We advise using our Car Matching service as it's likely that we will present options that are more suitable for you. Many people have used our service to get even better vaue for their money on their next car purchase, even after thinking they know what they want. We're always on your side.

The Car Matching service costs £89. The Expert Call add-on costs £49.

No, we only link to dealership listings. Why? Because buying from a dealership is generally safer and offers more legal protection than buying privately, especially under the UK Consumer Rights Act.

Not at all. The questionnaire is built for anyone and everyone, no car knowledge needed. Just answer honestly and we’ll handle the rest.

If your requirements prevent us from producing your Car Match Report, we'll contact you within the 24-hour period and explain what needs to change and why. If you're happy to continue with the discussed changes, we'll create your report. If not, we'll simply issue a refund.

Your Car Match Report will be sent to you within 24 hours after successful completion of the Questionnaire.

That depends on your lifestyle, budget and what you need from a car. But don’t stress, That’s what we’re here for. By completing our questionnaire, which takes less than 10 minutes, we will match you with the top 3 cars that actually fit. No pressure, just advice you can trust.